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    When do we ship?

    Orders are shipped from our warehouse Monday – Friday. Orders must be placed before 1:00pm to be processed that same day. We aim to process your order as quickly as possible but please allow 1-2 days for your order to be processed. This may sometimes be longer due to order volume and back orders.

    To ensure that you receive your order when you need it, please plan accordingly. Around Christmas time, we advise that you place your order at least one week prior to ensure timely delivery.

    For next working day, orders must be received before 1:00pm GMT to be processed that same day. Orders placed after this time will be processed after 9:30am, the next working day.

    Where do we ship to?

    Pretty much anywhere! We offer a range of shipment options both domestically (UK) and internationally. If your country is not listed in the international options below, please feel free to contact orders@futureproof.life - we will investigate the most economical method of shipment based on price and transit time and let you know our best quote!  

    How do you ship?

    Our orders are shipped using either Royal Mail or DPD, dependent on your shipment selection or location. Other couriers may be used from time to time dependent on availability and cost. If you wish to request a specific courier, please email orders@futureproof.life BEFORE you place your order and make this wish known. We will happily ship using your chosen courier but please note: 1) you will be required to cover any discrepancy in cost and 2) please be aware that the processing times may increase, as we may need to arrange and special collection.

    Shipping Options

    DPD Domestic (UK): 

    Standard Delivery
    2-3 days transit time


    £3.00 (order value up to £50) 


    FREE (orders over £50)
    Use code: "FREESTANDARD"

    Next Day 
    Order before 1pm, delivered next
    working day


    £6.00 (order value up to £100)


    FREE (orders over £100)
    Use code: "FREENEXTDAY"

    Next Day Before 10:30am
    Order before 1pm, delivered next
    working day before 10:30am


    £12.00

     

    Next Day Before Mid-day
    Order before 1pm, delivered next
    working day before 12:00pm 


    £7.50

     

    Saturday
    Order before 1pm Friday, delivered Saturday


    £8.00

    Saturday Before 10:30am
    Order before 1pm Friday, delivered Saturday before 10:30am


    £15.00

    Saturday Before Mid-day
    Order before 1pm Friday, delivered Saturday before 12:00pm


    £12.00


    Free Delivery

    Customers placing orders over a certain value may qualify for FREE delivery!

    Free Standard Shipping on orders over £50 
    Enter the code "FREESTANDARD" at the checkout to qualify*

    Free Next Day Delivery on orders over £100
    Enter the code "FREENEXTDAY" at the checkout to qualify*

    *Does not apply to shipments outside of the UK. Not available for use in conjunction with any other discount code e.g. "WELCOME20".

    DPD International: 

    European Union
    DPD Classic: 3-4 days transit time


    £15.00


    Austria, Belgium, Czech Republic, Denmark, France, Germany, Guernsey, Ireland, Isle of Man, Italy, Jersey, Luxembourg, Netherlands, Slovakia, Spain, Sweden

    Broader EU
    DPD Classic: 4-5 days transit time


    £25.00


    Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia

    Eastern Europe
    DPD Classic: 4-6 days transit time


    £35.00

     
    Bulgaria, Greece, Latvia, Lithuania, Romania


    If your country is not listed above, please contact orders@futureproof.life for a quote. It may be that there are additional charges from our courier, such as customs clearance charges, but rest assured, we will try to find the cheapest and quickest shipping option to expedite delivery of your parcel!  

    Other points of note

    How to track an order that’s been shipped?

    Once your order has been fulfilled, you will receive a confirmation email with details of how to track your parcel. Should you desire further information, please call +44 (0) 33 33 55 3897 between the hours of 9:30am and 5:00pm GMT, Monday through Friday – alternatively, email orders@futureproof.life with your order number in the subject header and we will be happy to help.

    Customs, Duties and Taxes for all order shipping outside of the UK

    Please be aware with orders outside the UK, due to the recent exit of the UK from the EU; new custom fees, duties, taxes and/or other fees may soon apply. Please check regularly with your local customs agent so that you are aware, if or when these fees come into play. Should this occur, these fees will not be included in your order cost – it will be your responsibility to pay any fees that your government may require.

    Futureproof reserves the right to change these policies at any time. Please check back from time to time to note any changes.